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Frequently Asked Questions About Payment

Which payment methods do you accept?
At GRUUN, you can pay using the method that suits you best: iDEAL, credit card, PayPal, Bancontact or Klarna. For Klarna, our Terms and Conditions apply. All payment methods are safe and hassle-free.
Is it safe to pay at GRUUN?
We use Mollie, a reliable payment provider that ensures your payment is processed safely and smoothly.
My payment failed. What should I do?
This can happen. First, check whether you have sufficient funds in your account and try again. Still not working? Contact our customer service. We'll be happy to help you resolve the issue.
Can I get an invoice for my order?
Yes. You’ll automatically receive a VAT invoice with your order confirmation email. Haven’t received the email? Let us know and we’ll send you the invoice.

Can't find your question?

Can't find your question or would you like more information? Feel free to contact our customer service. We're happy to help.
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GRUUN
SUPPORT
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